Richard O'Brien's The Rocky Horror Show —
Site Policies

Effective date: July 2026Richard O'Brien's The Rocky Horror Show, presented by JB Productions ("we," "us," "our"), respects your privacy. This policy explains what we collect and how we use it.What we collect. When you buy tickets, join our mailing list, fill out a form, or email us, we may collect your name, email address, phone number, and similar contact details. When you purchase tickets, payment is processed by our ticketing provider, Ludus, and its payment processors. We do not see or store your full payment card details.How we use it. We use your information to process ticket orders, respond to your questions, send production updates if you've opted in, and improve our website. We do not sell your personal information.Who we share it with. We share information only with the service providers that help us run the production, such as our ticketing provider (Ludus), our email and form tools, and our website host (Wix). Each has its own privacy practices.Cookies and analytics. Our website may use cookies and basic analytics to understand how visitors use the site. You can control cookies through your browser settings. Your choices. You can unsubscribe from our emails at any time using the link in any message, or by emailing us. To ask what information we hold or to request deletion, contact info@rockyhorrorwichita.com.Contact. Questions about this policy? Email info@rockyhorrorwichita.com.

Effective date: July 2026Welcome to the official website for Richard O'Brien's The Rocky Horror Show in Wichita, presented by JB Productions. By using this site or buying tickets, you agree to the following.Tickets. Ticket sales are handled through Ludus and are subject to our Refund Policy and our Ticket Policy. All seating is reserved.At the venue. Photography, video, and audio recording of the performance are not permitted. We reserve the right to refuse entry to, or remove, anyone who is unsafe or disruptive, without a refund. Please review our full ticket and costume policies before you attend.Show details. Cast, dates, times, and program details are subject to change. We work to keep this site accurate and current.Intellectual property. Richard O'Brien's The Rocky Horror Show is presented under license. The show's script, music, and related materials remain the property of their respective owners. The text, images, and design on this website belong to the production and may not be copied or reused without permission.Other links. Our site may link to other websites, such as our ticketing provider. We are not responsible for the content or practices of those sites.Liability. This website is provided on an "as is" basis. To the fullest extent allowed by law, we are not liable for any damages arising from your use of the site.Governing law. These terms are governed by the laws of the State of Kansas.Contact. Questions? Email info@rockyhorrorwichita.com.

All ticket sales are final. Because every seat counts for a live production with a limited run, we are not able to offer refunds.We are glad to help with exchanges. If you can't make the performance you booked, we can move you to another performance in this run, based on availability. Email info@rockyhorrorwichita.com at least 48 hours before your original showtime with your name, order number, and the performance you'd like to switch to. Ticketing service fees are non-refundable. If you exchange into a higher-priced performance, you'll cover the difference. We are not able to refund the difference for a lower-priced one.If we cancel a performance and do not reschedule it, you'll receive a full refund of the ticket price. If a performance is rescheduled, your tickets will be honored for the new date, or you can exchange them or request a refund.Questions? Email info@rockyhorrorwichita.com.

We want everyone to enjoy Richard O'Brien's The Rocky Horror Show. We are committed to making both our website and our performances as welcoming and accessible as we can.At the venue. If you have specific seating needs or accessibility questions, email info@rockyhorrorwichita.com ahead of your visit and we'll do our best to accommodate you.Our website. We aim to keep this site easy to read and navigate for every visitor. If any part of the site is hard to use, tell us at info@rockyhorrorwichita.com so we can improve it.Getting in touch. The earlier you reach out about accommodations, the more we can do to help. Email info@rockyhorrorwichita.com.